Essential Services & Infrastructure
Water, Power & Gas
Find information about water, electricity and gas service interruptions, report faults, and access emergency contact details for major service providers in the Port Pirie region.
Emergency and fault contacts
- Life-threatening emergency: 000
- SA Water faults and emergencies: 1300 729 283
- SA Power Networks faults and emergencies:13 13 66
- Gas leaks and emergencies: 1800 427 532
Important safety information
If a person is in immediate danger, call
Treat fallen, low-hanging or damaged powerlines as live. Keep yourself and others at least 10 metres away and report the hazard to SA Power Networks on 13 13 66.
If you smell gas, immediately move away from the suspected leak and call the gas emergency service from a safe location on 1800 427 532. Do not use electrical switches or other potential ignition sources near a suspected gas leak.
For urgent water or wastewater matters, including sewage overflows, strong odours, flooding or loss of water supply, contact SA Water. Faults and emergencies: Report power outages, fallen powerlines, low-hanging powerlines, damaged powerlines and other electricity network hazards directly to SA Power Networks. Faults and emergencies: View the power outage map Power outage information Information for customers who rely on electricity for life-support equipment is available through SA Power Networks. Report suspected gas leaks and gas emergencies immediately to Australian Gas Networks. Gas leaks report immediately: 1800 427 532 Water, electricity and gas infrastructure is managed by the relevant service provider. For an outage, leak, fault or damaged infrastructure, contact the provider directly using the information above. Contact Port Pirie Regional Council where the issue relates to Council property, local roads, public trees or other Council-managed infrastructure. Port Pirie Regional Council - request for service: Customer Requests / Request For Service / Complaints and Compliments | Port Pirie Regional Council Telephone: 08 8633 9777 External service information and contact details are managed by the respective service providers and may change.SA Water
1300 729 283, available 24 hours a day, a week.SA Power Networks
13 12 61, Monday to Friday 5.00pm.Australian Gas Networks
When to contact Council