Supported Residential Facilities
Supported Residential Facilities (SRF's) provide residents with accommodation in a safe and home-like environment. Residents can access services either from within the facility or through external agencies, as needed, enabling the resident to enjoy a safe, secure and fulfilling lifestyle.
SRF's offer additional services such as assistance with bathing, dressing, management of medication and the provision of nutritional food. Assistance with management of personal finances may also be offered. Most SRF's are privately operated, and vulnerable adults living in this type of facility fund their own accommodation and care.
The Supported Residential Facilities Act, 1992 defines a supported residential facility as ‘a premises at which, for monetary or other consideration (but whether or not for profit), residential accommodation is provided or offered together with personal care services (other than for members of the immediate family of the proprietor of the facility)
Complaints regarding issues at supported residential facilities should initially be addressed with management. Unresolved concerns may be referred to the Environmental Health Officer on 8633 9720.