COVID-19 Coronavirus Public Information


Port Pirie Regional Council is mindful of community concerns regarding the Coronavirus (COVID 19) and the impact it is having on our local community.

We find ourselves in an unprecedented environment and would like to assure that the wellbeing of the community is our first priority and that we will continue to monitor and adapt to the rapidly developing and changing situation around the Coronavirus (COVID 19).

Because of the rapidly changing situation we are focussing our primary communication through our website and Facebook page. We will continue to use radio, television and newspapers to communicate information however using our website and Facebook is a quicker way to get information out.

Please share our website and Facebook information with your family and friends.

With the current advice we have available we are not proposing to change our service levels at this time however we are monitoring this on a daily basis and may decide to take action such as closing our library and limiting some Council services if the spread continues and/or as directed by State and Federal Governments.

Council has a Business Continuity Plan which contemplates a pandemic situation and identifies key services required to be provided. This Plan is continually being reviewed as circumstances evolve and advice is received by the lead agencies, being the State and Federal Government.

Due to the declaration of a Public Health Emergency in South Australia and the Federal Government’s direction to cancel non-essential gatherings the following events have been cancelled -

  • Port Pirie Regional Art Gallery Exhibition, Robyn Stacey: Ray of Light – The exhibition launch scheduled for 21 March 2-4pm. Please note that the exhibition itself will still be open to the public as scheduled. (Cancelled in consultation with Country Arts SA and The Art Gallery of SA)
  • Port Pirie Riverbank Precinct Community Event scheduled for March 21.
  • Australian Cricketers Association (ACA) Masters Tour scheduled for 26 and 27 March.  (Cancelled by Cricket Australia)

The most up to date and trusted information and alerts regarding the Coronavirus should be sourced directly from the lead agencies dealing with the Coronavirus –

Mayor Stephens is in regular communication with our local Member of Parliament The Hon Geoff Brock regarding our preparation and plans for the Coronavirus.

If unsure about what to do at any time, call the Coronavirus Health Information Line for general questions on 1800 020 080.

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Update on Temporary Suspension of Some Council Services

Update on Temporary Suspension of Some Council Services

Following the Australian Government’s announcement on Tuesday night in response to the public health concerns around COVID-19, the following Port Pirie Regional Council services will be suspended until further notice (effective as of COB yesterday, Wednesday 25 March):

  • Port Pirie Library
  • Crystal Brook Library
  • Port Pirie Regional Art Gallery
  • Crystal Brook Swimming Pool
  • Port Pirie Visitor Information Centre – consistent with the Federal Government direction around suspension of Local Government non-essential services. Please note, Stateliner Bus Service remains in operation and is still accessible to the public via a separate entrance.

It is also likely that as part of our strategies for continued service delivery, Council staff will be working from different locations in order to comply with social distancing protocols. Further details will be made available as these actions are implemented.

Council will continue to monitor and adapt to this rapidly changing situation and will endeavour to keep you updated.

The safety and wellbeing of the community and our staff are our first priority and we thank you for your support and understanding.

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Food Safety

Food Complaints

The Council receives various complaints about food and food businesses such as unclean premises, poor food handling practices, alleged food poisoning, microbial contamination of food, foreign matter in food and poor rubbish storage practices.

The Council investigates complaints under the Food Act 2001 and associated Food Safety Standards. Issues relating to customer service at food premises are not investigated by the Council.

Should you have a food complaint to report to the Council, it is important to follow the steps outlined below:

  • Do not remove any foreign objects from food if possible.
  • Keep the product in the fridge or freezer until it is brought into the Council or collected by an Environmental Health Officer.
  • Keep any packaging and proof of purchase of the product.
  • Record any details of the complaint, the date and location of purchase, where the product is stored and when the problem was first noted.
  • Contact the Council as soon as possible after the event to allow the investigation to commence.

Food Inspections

The Council regularly inspects all notified food businesses for compliance with the Food Act 2001 and associated Regulations and Standards.

Environmental Health Officers also conduct pre-opening and complaint inspections as well as providing structure and fit out advice.

To assist proprietors understand the food safety requirements refer to the Food Safety Information provided by SA Health.

Food Inspection Fees

The Council does not impose an inspection fee for routine inspections of a food business. However in the event that a matter of non-compliances is recorded against the Australian Food Safety Standards during the routine inspection a fee of $88.00 will apply to each necessary follow up inspections.

Role of the Environmental Health Officer (EHO)

Consumers have the right to expect the food they eat is protected from microbiological contamination, free from foreign matter and not subjected to poor handling practices. As a regulator of food hygiene and safety, Council is committed to ensuring that proper food safety standards are applied within its jurisdiction.

Environmental Health Officers monitor, protect and promote food safety under the Food Act 2001 in conjunction with the Food Safety Standards (Chapter 3, Australia New Zealand Food Standards Code) that apply Australia-wide. This is achieved through regular assessments of food businesses, monitoring of food recalls and investigation of food related complaints and alleged food poisoning. In the first instance, your EHO is there to give advice and educate food business owners and food handlers on appropriate practice.

Other agencies responsible for food safety in South Australia include:

  • SA Health is primarily responsible for sampling, monitoring outbreaks, labelling and monitoring food recalls. Information on labelling is available at SA Health’s website.
  • PIRSA administer the Meat Hygiene Act 1994 which affects all meat processing businesses such as butchers. Enquiries and complaints about these businesses should be forwarded to PIRSA on 8207 7964.
  • Dairy Authority of South Australia licences dairy food processors and dairy farmers. Enquiries and complaints relating to these businesses should be forwarded to DASA on 8223 2277

Food Business Notification

Home Based Food Businesses

If you are planning on setting up a food business operating from your home, the Environmental Health Officer is here to help you.

It is important that home food businesses comply with the Food Safety Laws and Standards, just as any restaurant or cafe does. Before you start operating, please download and complete the Food Business Notification form and read the Guidelines for Starting a Home Based Food Business and the Food Safety Standards.

As you will see there are several varying requirements in terms of infrastructure, depending on the type and amount of food you are producing. When you have submitted the forms, an EHO will contact you to arrange an appointment to view your premises and give advice on specific set-up requirements.

Food Business Construction & Setup Guidelines

Temporary Food Outlets – Markets, Fairs & Special Events

Food Safety Training

The Council, in conjunction with TAFE, offer certified Food Safety short courses twice each year. To enquire about food safety courses, contact the Environmental Health Officer on 86339720.